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Responsible gambling commitment at Kansino

At Kansino we treat responsible gambling as the foundation of a sustainable player experience. Our platform integrates mandatory self-protection tools and operates under strict Dutch regulatory oversight to prevent gambling-related harm. Players must be 18 years or older to participate, and we enforce this through verified identity checks and continuous monitoring.

Self control tools available now

We provide several built-in mechanisms to help you manage gambling activity before problematic patterns emerge. These tools are accessible directly through your account dashboard and activate immediately upon confirmation.

Tool	Description	How to activate
Deposit limits	Set daily, weekly, or monthly caps on funds added to your account	Account settings → Responsible gambling → Set limit → Confirm via email
Time limits	Control session duration with automatic logout when time expires	Account settings → Session timer → Choose duration → Save preferences
Self-exclusion	Block account access temporarily or permanently across all devices	Contact support at support@kansino.nl or register via CRUKS national database

All limit reductions take effect instantly, while increases require a 24-hour cooling-off period to prevent impulse decisions. We designed this system to give you full control without creating unnecessary barriers.

Quick self assessment questionnaire

Honest answers to these questions help identify early warning signs of gambling-related issues. We recommend reviewing this list monthly.

Have you ever spent more money on gambling than you originally planned?
Do you feel restless or irritable when trying to reduce gambling time?
Have you returned to gamble the day after losing to recover losses?
Do you lie to family or friends about the amount of time or money spent gambling?
Has gambling ever interfered with your work, studies, or personal responsibilities?
Have you borrowed money or sold belongings to fund gambling activity?
Do you rely on gambling as a primary way to escape stress or problems?

If you answered yes to three or more questions, consider contacting a professional support organization listed below. Early intervention prevents long-term consequences.

How to self exclude from Kansino

We honor all self-exclusion requests without question or delay. The process varies based on whether you need a temporary break or permanent closure.

For temporary exclusion lasting 24 hours to six months, log into your account and navigate to the responsible gambling section. Select "Take a break," choose your preferred timeframe, and confirm your decision. The system locks your account immediately and prevents login attempts until the exclusion period expires.

For permanent self-exclusion, send an email to support@kansino.nl with the subject line "Permanent Self-Exclusion Request." Include your full name, date of birth, and account ID. Our team processes these requests within 24 hours and removes your data from marketing databases. Permanent exclusion cannot be reversed under any circumstances.

We also integrate directly with CRUKS, the Dutch national self-exclusion register. Registering with CRUKS blocks access to all licensed Dutch operators simultaneously, providing comprehensive protection across the entire market. Visit www.cruks.nl to register using your DigiD credentials.

Underage gambling prevention measures

Kansino enforces a strict zero-tolerance policy for underage participation. Our verification systems require valid government-issued identification and perform age checks during registration, deposit attempts, and random account reviews. Accounts found to be accessed by minors are terminated immediately, and any winnings are forfeited.

Parents and guardians concerned about unauthorized access should install filtering software on household devices. Net Nanny and CyberPatrol both offer robust parental controls that block gambling sites across all browsers and apps. These programs cost between $30–$50 annually and provide detailed activity reports.

International support organizations

Professional help is available 24/7 through several established organizations specializing in gambling addiction treatment and counseling. These services operate independently from operators and provide confidential support.

GamCare – UK-based charity offering live chat, forums, and treatment programs (www.gamcare.org.uk)
Gambling Therapy – Multilingual online support with trained counselors (www.gamblingtherapy.org)
BeGambleAware – Educational resources and risk assessment tools (www.begambleaware.org)
National Council on Problem Gambling – Helpline and treatment referral network (www.ncpgambling.org)
AGOG – Dutch expertise center for gambling addiction (www.agog.nl)

These organizations provide free counseling, peer support groups, and financial advice to individuals and families affected by gambling problems. Contact information is also available through your Kansino account help section.

Practical safe gambling checklist

Building healthy gambling habits requires conscious decisions before, during, and after gameplay. Review this checklist regularly to maintain control.

Gamble only with discretionary income you can afford to lose without impacting essential expenses
Set deposit and loss limits before your first session and never exceed them
Never chase losses or attempt to recover funds through larger bets
Take scheduled breaks every 30–60 minutes to maintain perspective
Avoid gambling while under stress, intoxicated, or experiencing emotional distress
Track time and money spent using the built-in account history tools
Balance gambling with other hobbies and social activities

Responsible gambling means staying in control and treating gaming as entertainment, not income. Our platform provides the tools, but success depends on active use and honest self-assessment.

Gambling involves risk. 18+. Please gamble responsibly.

FAQ

How do I set deposit limits on Kansino?

You can set limits in account settings under 'Responsible gambling', choosing daily, weekly, or monthly caps.

What is CRUKS and how does it work?

CRUKS is a national Dutch register that allows you to block access to all licensed operators at once using your DigiD.

Can I increase my gambling limits immediately?

No, limit increases require a 24-hour cooling-off period to prevent impulsive decisions.

Is there a way to block my account permanently?

Yes, by emailing support@kansino.nl with your request. Permanent exclusion cannot be reversed.

What should I do if I think I spend too much on gambling?

Complete our self-assessment questionnaire and contact support organizations like AGOG or GamCare.

Does Kansino verify the age of its players?

Yes, we use government ID verification and random reviews to ensure all players are 18 or older.

Are there tools to control session duration?

Yes, you can use the Session Timer in your account settings to set automatic logout thresholds.

What software can parents use to block gambling sites?

We recommend Net Nanny or CyberPatrol for robust parental filtering on household devices.

Is the self-exclusion process immediate?

Manual temporary 'Take a break' requests are immediate; email-based permanent requests are processed within 24 hours.

Does gambling help with stress?

No, gambling should never be used to escape stress. It is purely for entertainment purposes.